John and his team performed a serious service for me after another automotive service provider, part of a national chain, put the wrong size tires on my car and charged me for an alignment but didn't do one. Those issues will be taken care of but John and all took care of the issues with my car. I learned that mixing tire sizes stresses the axle and messes up the computer on these technology packed cars. Struts and parts like that become involved. Not only did the crew at Birch's tackle those issues, they did a real alignment and installed the correct tire. They also reloaded the computer system so it could start ‘relearning’ my driving habits and the bad data from the non-matched tires is gone. And they seated the struts (my name, not theirs.) If Birch's had not helped me in an expeditious fashion, my car would have had more damage and may have stopped working altogether. They recognized that I was dependent upon my car and did everything needed . They did a full day's work to return my car to good AND DEPENDABLE condition. I am grateful and can't recommend them enough.

I brought my son's truck in for what was thought to be alignment issues and after a thorough diagnosis, it was found to need a bit more work than just an alignment to make it safe to drive. John was very upfront about what was needed and I felt like he didn't add things in that weren't. They were able to get the parts and repairs done in just a few days and kept me updated through the whole process.

Thank you John and all the hardworking guys there. We were looking for a newer truck and I brought one in for them to look over. Boy am I glad I did. John and the other gentleman looked at the truck and found several things wrong. So glad we didn't waste our money on that piece of junk. Thanks for having our backs and you gained our trust.

First time customer and very positive experience. Excellent communication, great atmosphere and totally awesome staff. We will be back.

I took my truck in for some exhaust work it ended up having way more problems than anticipated. They worked with me on the price to help solve most of my problems. Everyone was very helpful and professional and wanted to be sure I was satisfied before I left. Which I was. If you are needing auto repair I definetly recommend John and the crew at Birch's automotive.