Jennifer Cox
Customer Review
Thank you John and all the hardworking guys there. We were looking for a newer truck and I brought one in for them to look over. Boy am I glad I did. John and the other gentleman looked at the truck and found several things wrong. So glad we didn't waste our money on that piece of junk. Thanks for having our backs and you gained our trust.
John Dowdy
Customer Review
First time customer and very positive experience. Excellent communication, great atmosphere and totally awesome staff. We will be back.
Ken Martin
Customer Review
I took my truck in for some exhaust work it ended up having way more problems than anticipated. They worked with me on the price to help solve most of my problems. Everyone was very helpful and professional and wanted to be sure I was satisfied before I left. Which I was. If you are needing auto repair I definetly recommend John and the crew at Birch's automotive.
John Miller
Customer Review
Great customer service, very quick in repairing the vehicle, good location, and a 2-year warranty. Recommend Birch Automotive if you need your car serviced.

Very great people to take your car to. - Jay R. (5 star review on Google)

Thanks, John, Greg, and staff for a great customer service experience and repairs on my car. I will continue doing business here. Y'all really work with your customers, and I appreciate everything . - Sharon L. (5 star review on Google)

One of the most professional businesses I've had the pleasure to deal with. From the time I first contacted them to the completion of the job I was always kept in the loop. - Paul S. (5 star review on Google)

I brought my 05 Altima S in with plenty of rust ware beneath the car ranging from a bad flex pipe to the converter and muffler. It was noisy, now it’s clean under there and quiet. Very reasonable prices. They fixed the issues and went above and beyond. They are my go-to mechanics. Thank you to John and his team, very personable guys. -  5 star review on Google

John, Greg, Buddy and all the guys were great and very knowledgeable. I watched them do a alignment job that showed me that the rear wheels had never been touched. The bolts were so rusted they had to take an air hammer and oil to loosen them up. John recommend a better oil for me also. They want me to bring it back in 500 miles to check the dye from the oil leak. They are very serious about great service. I highly recommend them. - Kelly C. (5 star review on Yelp)

After doing several repairs to my vehicles the past couple of years a lot less than the dealers quoted and a lot faster, this is the only mechanic I will ever recommend. Very knowledgeable and extremely helpful. - C B. (5 star review on Google)

These guys are great. Another chain shop told me I had some real problems with my exhaust. Took it here and they said nothing was wrong, took me into the shop and showed me nothing was wrong and didn't charge me anything to inspect it. Honest guys. - Kelly A. (5 star review on Yelp)

I brought my 05 Altima 2.5 S in with some very bad rust issues from NY. John and his team there are very personable and relatable when I went there. I didn't feel rushed or like they were impatient with me either. They diagnosed my problems effectively and gave me options and their opinions. I had plenty of time to think about what was best for me, and once I did they really do seem enthusiastic about getting your car fixed PROPERLY. I left with a piece of mind especially after physically being able to tell a difference in how the car is running. Thanks to John, Greg and the team at Birch's. - Torrie H. (5 star review on Yelp)

I took my truck Monday and it ended up having way more problems than anticipated. They worked with me on the price and got it done by the end of business day Tuesday. They are very knowledgeable and answer any questions/concerns you may have. I highly recommend Birch's!  - Raychel W. (5 star review on Google)

Can we say AWESOME! This company is the best. Firstly, their customer service is A1. They went above and beyond to make sure I was a satisfied customer. They have made a believer out of me. It's hard to believe that there are still quality people in the world. I wish they had a car dealership, I would purchase my next vehicle from them. - Bridget Y. (5 star review on Google)

Mike and the guys do great work and are very qualified to do just about anything a vehicle could need. Thanks guys. Definitely my first stop for anything my truck needs. Thanks John and all the techs in the shop. - Clayton F. (5 star review on Google)

Great service! - Alonzo M. (5 star review on Google)

Tom Rodriguez
Customer Review
John and his team have become our go to automotive experts. It is truly a blessing to find an honest, trustworthy team to handle our automotive needs. You can always count on John to give you his honest opinion on necessary repairs and not fix something that did not need fixing. This service is worth its weight in gold!

Great, fast, and friendly service. Did a excellent job at a very fair price. I highly recommended this shop. - Morris B. (5 star review on Google)

I went here for my 2013 Camaro to get my axle back muffler delete kit installed, and they did a quality job. They were really chill people, and they even gave me a ride so I could go to an atm to get my money. 10 out of 10 in my book. - 5 star review on Yelp

Billy Cutberth
Customer Review
I have a 2007 Mustang GT that broke an exhaust hanger on the way to work recently....ended up that the muffler was ruined, so went ahead and got a completely new MagnaFlo cat back exhaust - everyone at the shop was friendly and very helpful....the owner actually sent an employee to Wynn, Ark to get the exhaust so that I could have my car back the same day!!! ...definitely have a new customer!!!
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