John and the staff are great.  Very thorough and they stand behind their work. - Bo C.

Professional service. Explanation of what needs are. My brother says they are the best in Shelby County. My brother is in the same business in Middle TN. There are many places much closer to me but I would never consider going anywhere else. Thank you Burch's. - Betsy B.

It's the last day before a holiday weekend, and my check engine light comes on. Did you send me away until next week?? No, you fixed everything that day! Love that kind of friendship! - Carol H.

This business has excellent customer service. They did good work on placing windows in my vehicles. It cost a little more than anticipated, but they were very informative. - Dick W.

Very good business and I'm happy with their prices. - Shawn D.

Diane and team have taken care of my car repair needs for almost 20yrs. They have the most awesome customer service! Burch's is an honest car repair business. They do not do unnecessary repairs just to boost the bill. - Missy H.

I've dealt with them 3 or 4 times and they have done good work. I appreciate them fixing things properly. I know I can trust. them. - Larry H.

It was a big job and Birchs got it done in a timely manner. I've been driving my vehicle for a few days and there are no issues. - James F.

Honest and professional. Good job. - Venson W.

Birchs always takes good care of me and my truck. They are friendly and competent. There is little else to say. Wish they were closer to where I live. - Ed J.

Thanks for making feel good about taking a 2002 Tahoe with 225,000 miles on a 10 hr road trip to see my grandchildren!! - Betsy B.

They worked with me and they're accurate. I've been taking vehicles here for some time now and I am always satisfied with the work. - Jerrod G.

I had a pleasant experience. I look forward to bringing my vehicle back when it needs service. - Peggy B.

I've been coming to Birchs Automotive for years because they have good mechanics, and good customer service. - James P.

Great business. The customer service is exceptional, they finished in a timely manner, and my vehicle is running wonderfully. They should keep up the good work! - Justin F.

Birchs Auto gets the work done right and the service is excellent. - Scott B.

They are quick, timely and I would recommend them for service. - Doriene J.

The staff at this business are very nice and they do good work. I am pleased with how everything turned out in the end. - Brandon U.