Gary Ward
Customer Review
★★★★★
John, Bryan, and Mike did an excellent job on my '95 T100. The muffler was shot and they custom made a replacement system from the cat back with professional bends and welds.... no clamps!!!! Will definitely use them for exhaust work in the future. THANKS GUYS!!!

Birch's Automotive is simply outstanding! I have never had a better experience with an auto repair shop, EVER. I own a 1996 Jeep Cherokee, which at this point, is like a family member. I took it to Birch's because it began to ride sort of rough. I initially thought/hoped it was just a couple of minor issues, but based on a thorough evaluation by the Birch team, some major repairs were required. The Birch team kept me aware and updated at every step of the repair process including costs. John and Brian are the absolute best. Really, these guys are great! My Jeep now rides like a new vehicle again. Worth every penny for repairs and they capped if off with a super detail job. My Jeep truly looks and rides like new. Thanks guys from a very happy Jeep owner!! This is now my automotive shop of choice for any/all automotive concerns. - Derrick B. (5 star review on Yelp)

Gotta thank John and the guys up at Birch's; they took good care of my jeep. Did a great job at a great price. Will definitely be back - Bryan B. (5 star review on Yelp)

Debra Lynn Laudermilk
Customer Review
★★★★★
Thanks John for calling & clearing up the misunderstanding. Next time I'll try and be louder. I never want anybody to look at my vehicle or do things that I know I can't afford to pay for. I've always had tremendous faith and confidence in birches Auto and I appreciate kindness & honesty throughout. Merry Christmas to y'all Birches Auto.

I received an almost new set of tires to use for my GMC Sierra from a friend who lifted and put new tires on his 3/4 ton Ram. Since the new tires came off a 3/4 ton truck they were a little larger than my stock tires which made it harder to find someone to mount and balance my new tires. Birchs did it for a little cheaper than I was quoted at other shops. They also aligned my front end which was the reason the old tires wore out prematurely. If you are looking for a place you can trust, go to Birchs. I had questions about after market equipment that I suspected had been mounted on my truck (I bought it with 13K miles on it) and their technicians searched under the truck and showed me what had been done. Very knowledgeable. - Brady M. (5 star review on Yelp)

Jack and Angie Reed
Customer Review
★★★★★
John has been keeping our vehicles in working order for many years. This last week we had to have quite a bit of work done to our 2004 Nissan Exterra, my husband came in today and made the comment that it is driving better than it ever has. Thank you John and your team for taking care of us.

The guys over at Birch automotive are great. They do good quality work for a reasonable price. They are not the cheapest around, but the service is good, the quality is good and worth the extra money. - Chris S. (5 star review on Yelp)

These GUYS are great. Customer service was awesome... Adjusted my Flowmaster Exhaust on my new Mustang. - Stanley R. (5 star review on Yelp)

As a former auto tech, I am picky about where I will take my vehicles. I do a lot of work myself, but there are times I need a real shop to handle the work. Reviews were good for Birch's, so I decided to give them a try on the damaged exhaust system on my van. Glad I did! John runs an honest shop of real mechanics. They are not just parts swappers like so many other places. They worked to straighten our damaged exhaust and only had to change one part. Saved me over $600 from what the dealer quoted. Price is always a factor, but trustworthiness in a shop is more important to me. I would recommend to anyone needing work done. - John G. (5 star review on Yelp)

Thanks for taking care of my truck. It could not stop, but it's safe now. I'll be back for more auto needs and the courteous service in timely manner. - Roger A. (review on Facebook)

Karl McNeil Earle
Customer Review
★★★★★
Fast in and fast out and diagnosing a dent I didn't know I had--John and the boys are top-notch, reasonably priced and courteous. In the words of a California governor "I'll be back!" Karl McNeil (Neil) Earle
Vivian Prewitt
Customer Review
★★★★★
It is truly a blessing to find a honest establishment to take your motor vehicle to, I was referred by Cecil at Coleman Taylor to take my truck to Birch's Automotive. I had a diagnostic ran on it several day prior which showed several codes. So I took my truck to Birch's and John the owner call with his assessment of my truck it running extremely bad it was slow to accelerate when I push on the gas, shaking making noises and a number of other things. I kept updated as to what was going and what they found at all times and I truly appreciated it. It was several days of work but let me say it was well worth it and an my truck drives like new. Thank you John and your crew!

Took my Durango to John for custom exhaust work...she needed an update!  Could not be happier with the result.  John worked with me until we found the solution I was seeking.  We discussed options and budget and the shop custom built my system without trying to sell things not needed.  Waiting area is clean and there is a window to the work area so you can observe if interested.  Highly recommend. - Paul B. (5 star review on Yelp)

They are thorough and do a good job, as well as provide friendly customer service. - Stephanie W. (5 star review on Facebook)

Greg Coker
Customer Review
★★★★★
I have used John Brandon for service on my vehicle several times and he never disappoints. Trustworthy, honest and great work! I would highly recommend Birch's Automotive for your vehicle needs.

Honest mechanics and always great work. I have used John Brandon on several issues in the past with multiple vehicles and he has saved me money as well as delivered quality work. Highly recommend Birch's Automotive to anyone! - Greg C. (5 star review on Yelp)

John and his team take awesome care of my '93 Honda Accord and my '08 Ford Sportrac! They are professional, knowledgeable, and their work is outstanding! Many shops seem to take advantage of women, but I've never felt that way at this shop. They give me an estimate and let me know if anything else crops up. I love these folks! - Laura R. (5 star review on Facebook)

Randal Fowler
Customer Review
★★★★★
Birch's Auto & Muffler does great quality work. They're thorough & professional in their diagnosis as well as communication. I would recommend them.
Ido Mardix
Customer Review
★★★★★
Took my car in with a mechanical issue and in need of body work. FANTASTIC JOB, did not imagine the car would come out this good. Nothing but praise for this shop. Thank you Birch's automotive.

John and the staff are great.  Very thorough and they stand behind their work. - Bo C.

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