Simply outstanding!

Birch's Automotive is simply outstanding! I have never had a better experience with an auto repair shop, EVER. I own a 1996 Jeep Cherokee, which at this point, is like a family member. I took it to Birch's because it began to ride sort of rough. I initially thought/hoped it was just a couple of minor issues, but based on a thorough evaluation by the Birch team, some major repairs were required. The Birch team kept me aware and updated at every step of the repair process including costs. John and Brian are the absolute best. Really, these guys are great! My Jeep now rides like a new vehicle again. Worth every penny for repairs and they capped if off with a super detail job. My Jeep truly looks and rides like new. Thanks guys from a very happy Jeep owner!! This is now my automotive shop of choice for any/all automotive concerns. - Derrick B. (5 star review on Yelp)

Great job at a great price!

Gotta thank John and the guys up at Birch's; they took good care of my jeep. Did a great job at a great price. Will definitely be back - Bryan B. (5 star review on Yelp)

Thanks!

Debra Lynn Laudermilk
Customer Review
★★★★★
Thanks John for calling & clearing up the misunderstanding. Next time I'll try and be louder. I never want anybody to look at my vehicle or do things that I know I can't afford to pay for. I've always had tremendous faith and confidence in birches Auto and I appreciate kindness & honesty throughout. Merry Christmas to y'all Birches Auto.

Very knowledgeable.

I received an almost new set of tires to use for my GMC Sierra from a friend who lifted and put new tires on his 3/4 ton Ram. Since the new tires came off a 3/4 ton truck they were a little larger than my stock tires which made it harder to find someone to mount and balance my new tires. Birchs did it for a little cheaper than I was quoted at other shops. They also aligned my front end which was the reason the old tires wore out prematurely. If you are looking for a place you can trust, go to Birchs. I had questions about after market equipment that I suspected had been mounted on my truck (I bought it with 13K miles on it) and their technicians searched under the truck and showed me what had been done. Very knowledgeable. - Brady M. (5 star review on Yelp)

Thank You!

Jack and Angie Reed
Customer Review
★★★★★
John has been keeping our vehicles in working order for many years. This last week we had to have quite a bit of work done to our 2004 Nissan Exterra, my husband came in today and made the comment that it is driving better than it ever has. Thank you John and your team for taking care of us.

Good quality work!

The guys over at Birch automotive are great. They do good quality work for a reasonable price. They are not the cheapest around, but the service is good, the quality is good and worth the extra money. - Chris S. (5 star review on Yelp)

Awesome customer service.

These GUYS are great. Customer service was awesome... Adjusted my Flowmaster Exhaust on my new Mustang. - Stanley R. (5 star review on Yelp)

Honest shop!

As a former auto tech, I am picky about where I will take my vehicles. I do a lot of work myself, but there are times I need a real shop to handle the work. Reviews were good for Birch's, so I decided to give them a try on the damaged exhaust system on my van. Glad I did! John runs an honest shop of real mechanics. They are not just parts swappers like so many other places. They worked to straighten our damaged exhaust and only had to change one part. Saved me over $600 from what the dealer quoted. Price is always a factor, but trustworthiness in a shop is more important to me. I would recommend to anyone needing work done. - John G. (5 star review on Yelp)

Thanks, Birch's!

Thanks for taking care of my truck. It could not stop, but it's safe now. I'll be back for more auto needs and the courteous service in timely manner. - Roger A. (review on Facebook)

Top Notch!

Karl McNeil Earle
Customer Review
★★★★★
Fast in and fast out and diagnosing a dent I didn't know I had--John and the boys are top-notch, reasonably priced and courteous. In the words of a California governor "I'll be back!" Karl McNeil (Neil) Earle
  • Jasper
  • Acdelco
  • ASE
  • BF Goodrich
  • BG Products
  • Bridgestone Firestone
  • Be Car Care Aware
  • CarQuest
  • Cooper Tires
  • Cummins Diesel
  • Duramax Diesel
  • FASS
  • Fleet Services
  • Flowmaster
  • Goodyear
  • Hunter
  • Magnaflow
  • Michelin
  • Motorcraft Parts
  • Ford Power Stroke Diesel
  • Tech-net
  • Tires

Birch's Automotive & Muffler

8223 US Hwy 70
Arlington, TN 38002

location small (901) 385-1486
Email the Shop

SHOP HOURS

Weekdays:   8:00 AM - 6:00 PM
Saturdays: CLOSED

Make An Appointment

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